nustas Privacy Policy

01 Introduction

This Privacy Policy applies to all personal information collected by nustas through the nustas.cam website and associated services (collectively, "the Platform"). It forms part of the agreement between nustas and each Member and should be read in conjunction with the nustas Terms and Conditions.

nustas operates in accordance with applicable Philippine data protection laws and PAGCOR compliance requirements. This Privacy Policy is designed to be transparent about what data we collect, why we collect it, and how Members can exercise their data rights.

If you have questions about this Privacy Policy or about how nustas handles your personal data, please contact our support team using the contact details provided in Section 13 below.

02 Data Controller

For the purposes of applicable data protection laws, nustas is the data controller responsible for the personal information collected through the nustas platform. This means nustas determines the purposes for which and the manner in which personal data is processed.

As data controller, nustas is committed to processing personal data in accordance with fair information practices, implementing appropriate technical and organizational security measures, and respecting the data rights of all Members in the Philippines.

03 Information We Collect

nustas collects various categories of personal information from Members in order to provide gaming services, comply with legal obligations, and improve the user experience. The types of information we collect include:

3.1 Registration Information

When you create a nustas account, we collect:

• Full legal name (as it appears on your government-issued ID)
• Date of birth (to verify you meet the minimum age requirement of 21 years)
• Email address
• Philippine mobile phone number
• Chosen username and password (stored in hashed form)
• Residential address
• Currency preference (PHP)

3.2 KYC Verification Data

To comply with PAGCOR and Philippine anti-money laundering regulations, we collect:

• Copies of government-issued identification documents (Philippine National ID, passport, driver's license, Unified Multi-Purpose ID, Postal ID, etc.)
• Proof of address documents (utility bills, bank statements, etc.)
• Selfie photographs for identity verification purposes
• Source of funds documentation where required for high-value transactions

3.3 Payment Information

When you deposit or withdraw funds, we collect:

• Payment method details (GCash mobile number, PayMaya account, bank account numbers for BPI/BDO/Metrobank, etc.)
• Transaction his tory records (amounts, dates, payment methods, transaction references)
• Deposit and withdrawal limits applicable to the Member's account tier

3.4 Usage and Technical Data

When you use the nustas platform, we automatically collect certain technical information:

• IP address and approximate geographic location
• Device type, operating system, and browser information
• Session duration and time stamps
• Pages visited, games played, and features accessed within the platform
• Clickstream data and navigation patterns
• Error logs and performance data

3.5 Communications Data

When you contact nustas support or respond to communications from us, we may collect and retain:

• Live chat transcripts
• Email correspondence
• Records of any complaints or dispute submissions
• Feedback and survey responses

04 How We Use Your Data

nustas uses the personal information we collect for the following purposes:

4.1 Account Operation and Service Delivery

• Creating and managing your nustas account
• Processing deposits and withdrawal requests via GCash, PayMaya, BPI, BDO, Metrobank, and 7-Eleven
• Enabling access to live dealer tables, slot games, sports betting, bingo, and other nustas platform features
• Administering bonuses, promotions, and VIP loyalty rewards
• Providing customer support through the 24/7 nustas live chat service

4.2 Legal and Regulatory Compliance

• Verifying Member identity and age (21+ requirement) in accordance with PAGCOR compliance obligations
• Fulfilling anti-money laundering (AML) obligations under applicable Philippine law
• Reporting to Philippine regulatory authorities as required
• Maintaining records required for regulatory audit purposes

4.3 Fraud Prevention and Platform Security

• Detecting and preventing unauthorized account access
• Identifying and investigating suspected bonus abuse, collusion, or prohibited conduct
• Preventing the creation of duplicate accounts
• Monitoring for unusual transaction patterns that may indicate financial crime

4.4 Platform Improvement and Analytics

• Analyzing usage patterns to improve the nustas user experience
• Testing new features and platform updates
• Measuring the effectiveness of marketing campaigns
• Generating internal reports on platform performance

4.5 Marketing Communications

With your consent, nustas may send you marketing communications about new games, promotions, bonuses, and platform updates by email or SMS to your registered Philippine mobile number. You may withdraw consent for marketing communications at any time by updating your account notification preferences or by contacting nustas support.

05 Legal Basis for Processing

nustas processes your personal data on the following legal grounds:

• Contractual necessity: Processing your registration information and payment data is necessary to perform the contract between you and nustas — that is, to provide gaming services and manage your account.
• Legal obligation: Identity verification, KYC documentation, and transaction record-keeping are required by Philippine law and PAGCOR regulatory obligations. nustas must process this data to comply with those legal requirements.
• Legitimate interests: Fraud prevention, platform security, and internal analytics are carried out on the basis of nustas's legitimate interest in maintaining a safe, fair, and functional gaming platform for all Members.
• Consent: Marketing communications and the use of non-essential cookies are based on your explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

06 Data Sharing

nustas does not sell, rent, or trade your personal data to third parties for commercial purposes. Your personal information may be shared in the following limited circumstances:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and 7-Eleven receive transaction data necessary to process deposits and withdrawals. These providers operate under their own privacy policies and are bound by applicable Philippine financial regulations.
• KYC and identity verification providers: Specialist third-party identity verification services may receive copies of your identification documents and verification photographs to assist with KYC compliance. These providers are contractually bound to process data only for the purposes of identity verification on behalf of nustas.
• Regulatory authorities: nustas may disclose personal data to PAGCOR, Philippine law enforcement agencies, or other regulatory bodies where required by applicable law, court order, or legitimate regulatory request.
• Technology and platform providers: Service providers who assist in operating the nustas platform — including cloud hosting, cybersecurity, and game content providers — may access personal data only to the extent necessary to provide their contracted services. All such providers are subject to data processing agreements with nustas.
• Business transfers: In the event of a merger, acquisition, or sale of the nustas platform, Member personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

07 Security Measures

nustas implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption applied to all data transmitted between your device and the nustas platform
• Hashed and salted password storage — nustas never stores passwords in plain text
• SMS two-factor authentication available to all Members for enhanced account login security
• Access controls and role-based permissions limiting internal staff access to personal data on a strict need-to-know basis
• Segregated data storage separating Member personal data from gaming and operational system data
• Regular security audits and penetration testing conducted by qualified cybersecurity professionals
• Login anomaly detection that flags and investigates unusual access patterns on Member accounts
• Incident response procedures for the identification, investigation, and reporting of any data security incidents

While nustas maintains rigorous security standards, no online platform can guarantee absolute security against all possible threats. Members are encouraged to use strong, unique passwords for their nustas account and to enable two-factor authentication to further protect their account.

08 Cookies & Tracking Technologies

nustas uses cookies and similar tracking technologies on the nustas platform to enable core functionality, maintain session continuity, and improve the user experience for Filipino players. Cookies are small text files stored on your device when you access a website.

nustas uses the following categories of cookies:

• Strictly necessary cookies: Required for the platform to function. These include session management cookies that keep you logged in during your nustas session. These cookies cannot be disabled without affecting platform functionality.
• Performance and analytics cookies: Collect anonymized data about how Members use the nustas platform, including which pages are visited most frequently and how Members navigate between game sections. This data helps nustas improve the platform experience.
• Functionality cookies: Remember your preferences, such as your chosen language setting, display preferences, and recently played games, to provide a more personalized experience during your nustas session.
• Marketing cookies: With your consent, these cookies track your activity across the nustas platform to deliver relevant promotional content and measure the effectiveness of nustas marketing campaigns. You may opt out of marketing cookies through your account preferences.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of some features on the nustas platform.

09 Data Retention

nustas retains personal data only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal and regulatory obligations. Specific retention periods are as follows:

• Active account data: Retained for the full duration of the Member's relationship with nustas.
• Account closure data: Following the closure of a nustas account, personal data is retained for a minimum period required by Philippine law and PAGCOR regulations — typically five (5) years from account closure — to satisfy anti-money laundering record-keeping obligations.
• Transaction records: Financial transaction records are retained for a minimum of five (5) years from the date of each transaction.
• KYC documents: Identity verification documents are retained for the period required by applicable law and regulatory guidelines, and securely deleted or anonymized thereafter.
• Communications data: Support communications and chat transcripts are retained for up to three (3) years from the date of the last interaction, unless retention is required for an ongoing dispute or regulatory matter.
• Analytics and technical data: Aggregated and anonymized usage data may be retained indefinitely for platform improvement purposes. Identifiable technical data such as IP logs is retained for up to twelve (12) months.

Upon expiry of the applicable retention period, nustas will securely delete or anonymize personal data in a manner that prevents its reconstruction or re-identification.

10 Your Rights

As a Member of the nustas platform, you have the following rights with respect to your personal data. These rights are subject to applicable exceptions under Philippine data protection law and PAGCOR regulatory requirements:

• Right of Access: You may request a copy of the personal data nustas holds about you, along with information about how it is being processed.
• Right to Correction: If any personal data nustas holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Many personal details can be updated directly through your nustas account settings panel.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and no other legal basis for retention applies. Note that nustas may be required by law to retain certain data — particularly transaction records and KYC documents — regardless of such a request.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing carried out on the basis of legitimate interests, subject to nustas's assessment of overriding grounds.
• Right to Withdraw Consent: Where processing is based on your consent (such as marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Data Portability: Where technically feasible and legally applicable, you may request a copy of personal data you have provided to nustas in a commonly used, machine-readable format.

To exercise any of the above rights, please contact the nustas support team via live chat or email as set out in Section 13 of this Privacy Policy. nustas will respond to all data rights requests within a reasonable period in accordance with applicable law.

11 Children's Privacy

The nustas platform is strictly intended for adults aged 21 and above in accordance with PAGCOR regulations governing casino-style online gaming in the Philippines. nustas does not knowingly collect personal information from individuals under the age of 21.

If nustas becomes aware that personal data has been submitted by or on behalf of a person under 21 years of age, such data will be deleted from our systems and the associated account will be immediately closed. Any funds deposited to such an account will be handled in accordance with applicable legal requirements.

If you have reason to believe that a person under the age of 21 has registered with or attempted to use the nustas platform, please notify us immediately at the contact details provided in Section 13.

12 Changes to This Privacy Policy

nustas reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, PAGCOR regulatory requirements, or data processing practices on the nustas platform. When material changes are made, nustas will notify registered Members by sending a notice to the email address associated with their account prior to the changes taking effect.

Minor changes, including editorial corrections or clarifications that do not substantively affect Members' rights, may be implemented without individual notification. The "Last Updated" date displayed at the top of this page reflects the most recent revision. Members are encouraged to review this Privacy Policy periodically to stay informed of how nustas protects their personal information.

Continued use of the nustas platform following the effective date of any amendment to this Privacy Policy constitutes the Member's acceptance of the updated Policy.

13 Contact

If you have questions, concerns, or requests regarding this Privacy Policy or the manner in which nustas processes your personal data, please contact us through the following channels:

• Live Chat: Available 24/7 within the nustas platform for all registered Members — the fastest way to reach the nustas support team.
• Email: [email protected]

For formal data rights requests, please include "Data Privacy Request" in the subject line of your email and provide sufficient information to verify your identity as the registered account holder. nustas will acknowledge your request and respond within a reasonable period in line with applicable data protection law.

This Privacy Policy was last reviewed and updated in January 2026. nustas is committed to maintaining the privacy and security of all Member data. Your trust in the nustas platform is important to us. 21+ only. Please gamble responsibly.